Thank you for choosing Ridic Ventures for your purchases. We want to ensure your satisfaction with our products. Please review the following Shipping and Return Policy to understand our procedures and guidelines.

Shipping Policy:

1. Shipping Locations: We currently provide shipping services within Nigeria. We do offer international shipping.
2. Processing Time: Once your order is placed, please allow 1-2 business days for processing. Our team will prepare your items for shipment during this time.
3. Delivery Time: The estimated delivery time is between 3-7 business days from the date of shipment. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
4. Shipping Fees: We offer free shipping on all orders within Nigeria.
5. Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our courier partner’s website.

Return Policy:

1. Eligibility: To be eligible for a return, please ensure the following conditions are met:
   • The request for a return is made within 7 days from the date of purchase.
   • The item is unused, undamaged, and in the same condition as when you received it.
   • The item is in its original packaging.
2. Return Process: To initiate a return, please follow these steps: a) Contact our customer support team at [email address] within the 7-day return period to request a return. b) Our team will guide you through the return process and provide you with the necessary instructions. c) Once your return request is approved, securely package the item in its original packaging and include the receipt or proof of purchase. d) Ship the item to the following address: 1A, Somoye Osundairo, Computer Village, Lagos State.
3. Refunds: Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria. If the return is approved, we will issue you a store credit equivalent to the value of the item returned. Refunds will be processed within a certain amount of days.
4. Exchanges: We only offer exchanges for defective or damaged items. If you need to exchange a product, please email us at [email address] with the details of the issue, and we will assist you in the exchange process.
5. Non-Returnable Items: The following items are not eligible for return:
   • Customized or special delivery orders.
   • Items that have been used, damaged, or soiled.
6. Assistance: If you have any questions, concerns, or issues regarding your return, please contact our customer support team at [email address]. We are here to assist you and provide further guidance.

Please note that by making a purchase on our website, you agree to comply with the terms and conditions outlined in this Shipping and Return Policy.

Thank you for choosing Ridic Ventures Nigeria. We appreciate your business and strive to provide you with a satisfactory shopping experience.